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From Chloe From England, sent on 02 August 2009 Right well i came back from a two week stay in Augusta hotel we came up a very steep hill that it would take for ever to go down to a desant place.We came and there was no one in the hotel to greet us and welcome u in.There was no rep to let us know what was going on, you had to find him urself witch shouldnt happen as for ur on holiday and they should come to you.We were let in random rooms that were not the rooms we booked and for it was two in the morning and the person who owned the hotel was in bed at home and totally forgot about us. The next morning then we moved rooms, the staff wernt very plesant they hardly spoke and one thing that i notice with the staff is that no one smiles. If you have small children with you or elderly this isnt a hotel for you as or there is a steep hill witch yu ave to walk up and down to get anywere, as for you are up in the montains basically. In the brocher it says that there is a sorner and shop and it doesnt have any. The views are hardly nice as for we had a villa plotted right in front of out balcany and many trees.We were disapointed with our stay at the hotel and doubt very much we would go back there again... |
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From emily From Germany., sent on 02 August 2009 This hotel was a friendly hotel but it doesnt say that it is on a hill so it would be dificult for elderly to stay there. When we got at the hotel it was deserted and there was no one there. they forgot about us whitch isnt a very good start to be honest! and that wasnt the worse, then came 21 little kids and it was very noise and there was no peace. if you have young children or older people with u this isnt a hotel for you. It doesnt have very good entertainment, as the bar shuts at about 1O o'clock as for there arnt much people staying in the hotel. I would go back in future, i did enjoy myself. |
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From Jo From England, sent on 16 July 2009 Hi all, i recently, well actually just this morning, arrived home from a one week stay at the Augusta hotel in sunny beach with my boyfriend. when looking on the internet fro something quiet, nice and affordable i came across the Augusta. it looked very nice and extremely friendly which hooked us in straight away and at a price whihc was well in out budget. However, we were both very disappointed on arrival. We were taken through Sunny beach on a lot of drop offs, ours being the final one and much to our suprise we were taken up a fairly steep hill to the hotel, this was the first shock as the advert for the hotel mentioned nothing about a hill, good job neither one of us had walking dfficulties eh. We were then greeted by the hotle staff, 2 women, fairly quiet and brief meeting, she took the passports to note down info which we waited for in the 'lobby'. we were then next shown to our room which was, as specified, not ground floor but up a few flights of stairs. we were next to the room and left to our own devices. Problem number 2, we were staying bed and breakfast, we received no info on breakfast times or location of the restaurant. The room was very basic with 2 beds, a TV, wardrobe and fridge/mini bar, the bathroom was basic too with just a plug in the floor which was where the water went during a shower, a toilet and a sink with mirror. we had a small balcony whcih overlooked what appeared to be a abandoned house, some trees, other hotels and a small snipit of the sea. The view wasnt that unpleasant to be fair. Next problem, there was a pool pictured and mentioned on the advert but there was no pool to be seen, at this point we were both shocked and very annoyed at the lack of communication the staff had with us on arrival. so we took a visit to the staff, they then showed us the pool and restaurant and explained about times of places of breakfast...finally. The pool wasnt very big and was quite shaded so not much sun got in but at least that was there. We then took a stroll to the sea front, this supposedly 200m away? I dont think so!!! it was a fair walk to the beach and it was badly signposted. Once we were there it was a relief and the walk down the beach front was nice. So it comes to bedtime, the beds were incredibly uncomfortable and made so much noise everytime you moved so through the hole 7 nights we were there we got little sleep. The next day we had a visit to the rep just a little welcome meeting which was good to get info on things to do and so on, we were picked up at a bus stop about 5-7 minute walk from the hotel which we thought was a little tight, why not come to the hotel? Anyway after a few stops at other hotels and no one else joining we went to a restaurant to see our rep all went well and we booked a few trips. We then went to the pool for some sun, thunder and a swim. Next complaint, the maid service, we worked out that the maids visited every other day however im a little unsure as to what they did =s, yes our beds were made but they werent changed our hole stay, we didnt receive new towels and the bathroom wasnt cleaned, gross!! Well as you can see by my short novel neither i or my partner was impressed by this hotel or more so the lack of info we got about it before or whilst we were there, im afraid i would not recommend this hotel it just wasnt really an enjoyable experience for us and considering it was rated 3* i was expecting a little bit more in the way of service and comfort. The time spoent out of the hotel made the holiday enjoyable but knwoing we had to return at least once a day was the worst part. I can see that im so far the only one to complain haha. Im just saying it how it was on our holiday. |
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From Ann Seabrook From England, sent on 15 September 2008 A very friendly traditional hotel. Offers a haven of tranquility serving fabulous food. A very relaxed atmosphere with staff who go out of their way to help you. A very welcome relief from the horrors of the main resort of sunny beach ! |
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From Seumas Macleod From U.K., sent on 06 August 2008 We have just returned from a holiday in Bulgaria and stayed at the Hotel Augusta. The hotel staff were extremely pleasant and helpful. If you are looking for a hotel in the middle of the night-life, this is not for you. This hotel is on the hillside at the north side of Sunny Beach. It is approximately 5 minutes walk to the beach and approximately 20 minutes walk to the centre of Sunny Beach. It is a very quiet, clean and pleasant hotel, but still very close to all the bars, restaurants and shops. I will definately be going back to this hotel. |
