General Rating

Dovile Todorove from Lithuania, sent on 7 July 2011

3.5/5

Hello,

my family and i stayed in 5* hotel in zornitsa Sands, Elenite about 1 week.
1st day then we came in the hotel, reception took our pasports and didn't come back all week.The hotel is a perfect for families with childs. It has a super organized animation team. So we are very happy for the hotel, just we have a one claim for reception staff: then we left the hotel, the administrator didn't come back our 3 pasports, so we missed our flight to vilnius:(((So we had a lot of nerves, stress in varna airport, and, of course, spent a lot of money for a new tickets.